Privacy Policy

At Macaw Mountain, we’re all about exploring the jungles of Central and South America, and we take your privacy just as seriously as a jaguar stalking its prey! This Privacy Policy explains how we collect, use, and protect your personal info when you visit our website (macawmountain.com), fill out our booking form, or join our jungle tribe newsletter. We’ve tried to keep it clear and simple, but if you got questions, hit us up at [email protected].

What Info We Collect
We only grab what we need to make your jungle adventure planning smooth:

Personal Details: When you fill out our booking form or subscribe, we might collect your name, email, phone number, and stuff like your preferred travel dates or destinations (like wanting to see macaws in Costa Rica).
Website Usage: We use cookies (check our Cookie Policy below!) to see how you browse our site – like which trails or guides you’re checking out. This helps us make the site better.
Feedback or Messages: If you email us or send feedback, we keep that info to respond and improve our services.
No Kids’ Data: We don’t knowingly collect info from anyone under 16. If you’re a parent and think your kid shared something, let us know and we’ll delete it pronto.
How We Use Your Info
We’re not here to spam you or sell your data – promise! Here’s what we do with it:

Plan Your Trip: Use your booking form details to suggest the best jungle trails, eco-lodges, or tours.
Send Updates: If you subscribe, we’ll send you weekly jungle tips, trail updates, or eco-travel inspo. You can unsubscribe anytime (no hard feelings!).
Improve Our Site: We look at how folks use our website to make it more user-friendly – like fixing a buggy page or adding more Honduras trail guides.
Answer You: If you reach out, we use your contact info to get back to you with answers or ideas.
Who We Share It With
We don’t sell or rent your info – that’s not our style. But we might share it in these cases:

Travel Partners: If you book a trip, we may share your details with trusted local guides or eco-lodges in places like Peru or Belize to make your adventure happen.
Legal Stuff: If the law requires it (like a court order), we’d have to share, but we’ll let you know if we can.
Service Providers: We use tools like email services or analytics (e.g., Google Analytics) to run our site. These folks get limited data and are bound by strict privacy rules.
How We Protect Your Data
We’re not tech wizards, but we take security seriously:

Encryption: Our website uses SSL to keep your data safe when you submit forms.
Limited Access: Only our core team can access your info, and they’re trained to keep it locked down.
Data Retention: We keep your info only as long as needed – like until your trip is done or you unsubscribe. After that, we delete it securely.
Your Rights
You’ve got control over your data! Here’s what you can do:

Access: Ask us what info we have on you.
Correct: If we got your name or email wrong, let us know and we’ll fix it.
Delete: Want us to wipe your data? Just say so (unless we need it for legal reasons).
Opt-Out: Unsubscribe from emails or tell us to stop using cookies for non-essential stuff.
Email us at [email protected] to make these requests. We’ll reply within 30 days.
International Data Transfers
We’re based in Lehi, Utah, but our jungle adventures span Central and South America. Your data might cross borders (e.g., to a tour operator in Costa Rica). We make sure any partners follow strict privacy standards, so your info stays safe no matter where it goes.

Changes to This Policy
We might tweak this policy if laws change or we add new features. If we make big changes, we’ll post a notice on our site or email you (if you’re subscribed). Check back here for the latest version.

Contact Us
Got questions or concerns? Reach out!

Macaw Mountain LLC

3700 Cabela's Blvd, Lehi, UT 84043, US

Phone: +1 801-342-1459

Email: [email protected]

Last updated: June 26, 2025